Privacy Policy

This Privacy Policy page is written for our existing and/or potential customers. By using our services you agree with all the terms and conditions mentioned in this page.

Who we are

We/us are illustrativedna.com team.

Our Services

We provide advanced genetic ancestry analysis and visualisations to people who have taken a DNA test from a commercial company. In order to benefit from our services you have to upload your raw dna data received from your testing company.

Privacy of Your Data

We will use your uploaded raw data for:
 
a) Deliver our services to you.
b) Improve our services/products.
 
Your data will only be accessible by our partners and team members who are going to work on your analysis. We do not sell, distribute, copy or share your data with any 3rd party organization without your knowledge or consent.
 

How Long We Retain Your Data

Once you upload your raw data to our servers through our site, we will keep it for a month to access it quickly and prevent any possible inconveniences you might have with our services. In some cases we will retain the raw data as long as we need so we can improve our services for you. This process will be done by anonymizing your data. We will only keep your ethnic background (based on your statement while ordering a service from our site) and your gender informations.

Your Rights

You can always contact us for account deletion and data removal. However we do not issue refunds before or after this process.